Discussion topic: For a few werks i kerp hetting no signal on various channels. Ive had to watch channels on the i pl
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 19 Aug 2024 03:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
For a few werks i kerp hetting no signal on various channels. Ive had to watch channels on the i pl
My signal has been coming and going for a few weeks, nowi hardly have any channels not affected.
I've tried the on screen help switching off and on again . But it makes no difference.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 19 Aug 2024 03:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: For a few werks i kerp hetting no signal on various channels. Ive had to watch channels on the
@Ec19
A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.
If a message displays “no satellite signal” it relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.
If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact.
Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 19 Aug 2024 05:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: For a few werks i kerp hetting no signal on various channels. Ive had to watch channels on the
Thanks. Yes I've rang sky snd there saying it's my dish so going to send someone out .
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page