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Discussion topic: Faulty TV or sky q mini box?

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This message was authored by Fannygash68 This message was authored by: Fannygash68

Faulty TV or sky q mini box?

Hi, I recently purchased to sky q boxes. The mini version one downstairs works perfectly fine. However, when trying to set up another upstairs, whenever I turn the sky box on my TV plays up and turns off when I am lucky enough to get it turned on. If I choose to turn over the channel or try to go on YouTube, the TV power light starts flashing and turns everything off. Is it my TV or is it the sky q mini box? Many thanks

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This message was authored by Chodley This message was authored by: Chodley

Re: Faulty TV or sky q mini box?

Posted by a Superuser, not a Sky employee. Find out more

What model TV?

This message was authored by bob1234 This message was authored by: bob1234

Re: Faulty TV or sky q mini box?

Posted by a Superuser, not a Sky employee. Find out more

@Fannygash68Does your TV work normally if you unplug the Sky box HDMI lead.

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Faulty TV or sky q mini box?

Posted by a Superuser, not a Sky employee. Find out more

@Fannygash68  You say "purchased" but I assume you got these from Sky, in which case you have loaned them. If you "purchased" them from another source then you have received stolen goods.

I am just another Sky customer!
Fannygash68
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This message was authored by Fannygash68 This message was authored by: Fannygash68

Re: Faulty TV or sky q mini box?

Hi, it's a bush TV and both boxes sky q mini boxes were purchased from sky

Fannygash68
Topic Author
This message was authored by Fannygash68 This message was authored by: Fannygash68

Re: Faulty TV or sky q mini box?

These boxes were purchased from sky

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Faulty TV or sky q mini box?

Posted by a Superuser, not a Sky employee. Find out more

@Fannygash68 wrote:

These boxes were purchased from sky


Just to be clear, you didn't purchase them, they are loaned - Sky own them & they have to be returned if you cancel your contract. The 'fee' you paid is an admin charge

I am just another Sky customer!
This message was authored by Chodley This message was authored by: Chodley

Re: Faulty TV or sky q mini box?

Posted by a Superuser, not a Sky employee. Find out more

@Fannygash68 wrote:

Hi, it's a bush TV and both boxes sky q mini boxes were purchased from sky


Bush is the manufacturer. Which model specifically? Can make a difference to these kinds of issues.

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