Discussion topic: Failed location check, unable to use “On demand” or “Catch up TV”
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Message posted on 29 Jun 2024 08:45 AM
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Failed location check, unable to use “On demand” or “Catch up TV”
I'm starting to get frustrated by this problem of correct IP addresses 😡
I have third party broadband and SKY Q and each time I want to watch something on by downloading I have this message
"Failed, Location check failed"
Has anyone have an idea of how to fix this??
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Message posted on 29 Jun 2024 08:58 AM
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Re: Failed location check, unable to use “On demand” or “Catch up TV”
As mentioned in artcicle below in the Sky help article;
OSM Location Check Failed | Sky Help | Sky.com | Sky Help | Sky.com
You are either using a VPN on your network that is not providing a true UK ip address set.
Or your ISP may have given you an ip address in a range that is not based in the UK.
If you have a VPN on your network, you will need to disable it or contact your broaband provider re the non UK based provided IP address.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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