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Discussion topic: F1 red button popup is out of control

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This message was authored by TobiasG This message was authored by: TobiasG

F1 red button popup is out of control

Watching the F1 today and the red button popup is totally out of control. 

The "Race Control & Recap" message is popping up every minute or two, often overlaying graphics and also dimming the whole corner of the screen which is seriously distracting.

 

Usually it pops up infrequently but is totally ridiculous today and is affecting the viewing experience. 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: F1 red button popup is out of control

Posted by a Superuser, not a Sky employee. Find out more

@TobiasG 

You could express your view on this to the Viewer Relations Team by emailing them at viewerR@sky.uk


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This message was authored by RetroDave This message was authored by: RetroDave

Re: F1 red button popup is out of control

Doing it again during the race now! Pops back up every few minutes and won't go away unless you press backup! You'd think Sky would know what they're doing by now wouldn't you! 

This message was authored by Anonimouse007 This message was authored by: Anonimouse007

Re: F1 red button popup is out of control

I'm glad I'm not the only one that was annoyed by this! I found a quick fix; pause the race for 5 seconds and then press play. It won't pop up again! 🙂

This message was authored by Doc5907 This message was authored by: Doc5907

Re: F1 red button popup is out of control

Posted by a Superuser, not a Sky employee. Find out more

@TobiasG @Anonimouse007 @RetroDave 

 

You might not think it's an ideal solution but you could do what I do, record the race and watch it slightly delayed. Even watching 30 seconds behind live will prevent the annoying pop ups.

 

Edit: Just read again @Anonimouse007  post and yes pausing a few seconds gives the same solution.

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This message was authored by DanManF1 This message was authored by: DanManF1

Re: F1 red button popup is out of control

Two weeks later and this is still happening. Only ever happens on the F1 channel. So annoying.

This message was authored by Doc5907 This message was authored by: Doc5907

Re: F1 red button popup is out of control

Posted by a Superuser, not a Sky employee. Find out more

@DanManF1 wrote:

Two weeks later and this is still happening. Only ever happens on the F1 channel. So annoying.


@DanManF1  have you tried following the advice given in the above posts ?

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This message was authored by McPaddyK This message was authored by: McPaddyK

Re: F1 red button popup is out of control

I've the same issue today and it was happening two weeks ago for the Miami race.  I had to use live pause to offset and watch a few seconds behind Live to stop it from appearing every two minutes.

 

I've reported it to Sky so will just have to wait and see if they sort the broadcast.

This message was authored by DisgruntledF1 This message was authored by: DisgruntledF1

Re: F1 red button popup is out of control

Hi, the pop up is out of control.   It will not go away for more than a few minutes.

This message was authored by JADCampbell This message was authored by: JADCampbell

Re: F1 red button popup is out of control

Same here. This notification is unnecessary and irritating. It's covering up things I need to see.

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: F1 red button popup is out of control

Posted by a Superuser, not a Sky employee. Find out more

@JADCampbell wrote:

Same here. This notification is unnecessary and irritating. It's covering up things I need to see.


So what happens when you press the red button as I fail to see it if I'm watching F1 UHD only time it pops up if I've selected HD from the relevant tile

This message was authored by DisgruntledF1 This message was authored by: DisgruntledF1

Re: F1 red button popup is out of control

I watch in UHD too.  The "press red button" is constantly nagging to be pressed.  If I press the red button it opens up sky sports interactive function and applies some scaling to the F1 feed that degrades the picture.

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: F1 red button popup is out of control

Posted by a Superuser, not a Sky employee. Find out more

@DisgruntledF1 wrote:

I watch in UHD too.  The "press red button" is constantly nagging to be pressed.  If I press the red button it opens up sky sports interactive function and applies some scaling to the F1 feed that degrades the picture.


Fair comment but again not noticed any difference in the picture quality by using Sky Sports interactive to watch F1 in UHD via the red button.

This message was authored by cuke This message was authored by: cuke

Re: F1 red button popup is out of control

Neither did I have an issue whilst watching the HDR version live. But logo's dimming is a issue with oled tv's as they'll automatically dim part of the screen when a logo is present for a certain length of time to prevent screen burn https://www.lg.com/my/tvs/oled-tvs/oled-reliability

LG's seem to have a version that some find particularly agressive and irritating, but it can be turned off, at the owners risk of course.

https://www.tomsguide.com/how-to/this-hidden-lg-oled-tv-feature-fixes-our-biggest-complaint-how-to-t....

This message was authored by McPaddyK This message was authored by: McPaddyK

Re: F1 red button popup is out of control

Hi,

 

I feel this is a configuration issue with the UHD broadcast.  The normal behaviour for the button, I believe, is to pop up when you switch to that channel and also after an ad break, but not every two minutes, and certainly not constantly through qualifying and the live race.

 

If I switch to the HD channel instead then the button behaves as I'd expect and just described above, but over on UHD it just keeps coming back.

 

Obviously if you have UHD then you're not going to want to watch it in HD.  For yesterdays race I ended up watching UHD, but about 5-10 seconds behind live.

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