Discussion topic: Existing Customer switching from Sky HD+ to Sky Q
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Message posted on 08 Sep 2024 03:53 PM
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Existing Customer switching from Sky HD+ to Sky Q
Hi.
I am an existing Sky customer with a Sky HD+ box, and I want to know what the cost of a straight swap to Sky Q box will be.
I do not want any extra packages or services.
Thank you.
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All Replies
Message posted on 08 Sep 2024 03:55 PM
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Re: Existing Customer switching from Sky HD+ to Sky Q
@RogerGround wrote:
Hi.
I am an existing Sky customer with a Sky HD+ box, and I want to know what the cost of a straight swap to Sky Q box will be.
I do not want any extra packages or services.
Thank you.
Hi @RogerGround
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
Message posted on 08 Sep 2024 04:07 PM
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Re: Existing Customer switching from Sky HD+ to Sky Q
I will cc in one of the Superusers who has compiled a help guide for those thinking of transitioning from Plus to Q which may provide something you hadn't considered
cc @nigea99
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 08 Sep 2024 04:27 PM
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Re: Existing Customer switching from Sky HD+ to Sky Q
As @Daniel0210 mentioned you may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q
Message posted on 08 Sep 2024 07:18 PM
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Re: Existing Customer switching from Sky HD+ to Sky Q
Usually it's free to upgrade but be warned there's no option to set a reminder for upcoming programs amongst other differences.
I don’t work for Sky.
If I have helped then please leave a like.
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