Every now and again the screen goes black for a few seconds and then returns to sky tv

[Vincenzomercato]

Every now and again the screen goes black for a few seconds and then returns to sky tv

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @Vincenzomercato . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[FeathDT]

I have exactly the same issue. It happens sporadically. It's a new Sky Q installation (30/8). The box is plugged into an Onkyo AVR using HDMI and a Toslink optical cable. Any help would be gratefully received