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Discussion topic: Ethernet not working on SkyQ

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This message was authored by Rob+Powell+1980 This message was authored by: Rob+Powell+1980

Ethernet not working on SkyQ

We have Ultrafast plus broadband and our SkyQ box is connected via an ethernet switch to the Sky Hub.

We also have xbox one connected to same switch via ethernet.

Netflix on SkyQ gets approx 150mbps when I do speed test.

XBox gets the full 450mbps or more.

Settings on SkyQ shows as WiFi even though ethernet is connected.

We have mini boxes so cannot disable the 5ghz on main box.

Any ideas how to improve speeds on the SkyQ box apps?

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This message was authored by oldfella This message was authored by: oldfella

Re: Ethernet not working on SkyQ

Posted by a Superuser, not a Sky employee. Find out more

@Rob+Powell+1980 wrote:

We have Ultrafast plus broadband and our SkyQ box is connected via an ethernet switch to the Sky Hub.

We also have xbox one connected to same switch via ethernet.

Netflix on SkyQ gets approx 150mbps when I do speed test.

XBox gets the full 450mbps or more.

Settings on SkyQ shows as WiFi even though ethernet is connected.

We have mini boxes so cannot disable the 5ghz on main box.

Any ideas how to improve speeds on the SkyQ box apps?


Hi @Rob+Powell+1980 

If you are getting 150 mbps this is very acceptable.

Nothing on Sky Q needs anything like this speed.

 

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