14 Sep 2024 02:56 PM
An engineer came to my flat today to install the satellite dish and TV. He was unable due to his ladder being small. Now having to wait till sky gets in touch with a new install date. Me and my children have been waiting for weeks as we have no TV or WiFi
14 Sep 2024 03:33 PM
Posted by a Superuser, not a Sky employee. Find out moreAnnoying, do you have a question for other customers?
14 Sep 2024 03:37 PM
How long will I have to wait to even find out when a engineer will come out. Bad enough my kids have no TV. But my autistic daughter is freaking out cause her daily routine has changed so much and now she can't even watch her programs
14 Sep 2024 03:44 PM
Posted by a Superuser, not a Sky employee. Find out moreThat's a question for Sky, we can't answer that...
14 Sep 2024 04:27 PM
Sadly when I asked sky all they said was, when we find someone will let you know. That's not very helpful. The fact I've been a sky customer for years and it seems like they didn't care about the fact of us having nothing. Thank goodness I have a mobile incase of any emergencies for my children
15 Sep 2024 08:59 AM
Posted by a Superuser, not a Sky employee. Find out moreWhy is there no wifi?
15 Sep 2024 12:12 PM
We have nothing at all. No WiFi no TV no phone landline
15 Sep 2024 12:17 PM - last edited: 15 Sep 2024 12:18 PM
Posted by a Superuser, not a Sky employee. Find out more
Have you ordered a broadband service? That would be separate from (but potentially orderable alongside) Sky television, but provisioning is on a completely different timescale and carried out by a different installation team.
15 Sep 2024 03:43 PM
Posted by a Superuser, not a Sky employee. Find out more
@Leanne83 wrote:We have nothing at all. No WiFi no TV no phone landline
Yes but I meant "why"?
That's not dependent on the sky tv installation. Waiting for that for other reasons?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion