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Discussion topic: Engineer visit needed tired everything to set up new Sky Q box - no satellite signal

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This message was authored by Clode This message was authored by: Clode

Engineer visit needed tired everything to set up new Sky Q box - no satellite signal

I need to book an engineer visit.  I have tried everything both on the TV and online - I have no satellite signal.

 

Please arrange a booking or I will have to find another provider.

 

An actual telephone number would be helpful!.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Engineer visit needed tired everything to set up new Sky Q box - no satellite signal

Posted by a Superuser, not a Sky employee. Find out more

https://www.sky.com/help/articles/sky-tv-no-satellite-signal

 

Sky's phone number is on their help page: https://www.sky.com/help/home  (Click on 'need more help?')

 

It's possible an engineer may not be available before Christmas.  You may wish to consider paying a local firm to check the dish etc.

I am just another Sky customer and my views are my own
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Engineer visit needed tired everything to set up new Sky Q box - no satellite signal

Posted by a Superuser, not a Sky employee. Find out more

Hi @Clode   You are not contacting Sky here, this is a public community forum, not Sky customer services. Unfortunately, telephone numbers are blocked in the community forum. https://www.sky.com/help/articles/sky-tv-no-satellite-signal

 

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