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Message posted on ‎15 Nov 2023 12:19 PM

E4 Sky Q Planner issue Weds 15/11

Trying to record a programme on E4 tonight But no programmes showing all day only "E4 preview"? Have rebooted the main Sky Q Box and all other programmes good so can only assume issue at Sky's end? Anybody Else having the same issue?
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Message posted on ‎15 Nov 2023 03:54 PM

Re: E4 Sky Q Planner issue Weds 15/11

I left the tv on channel 135 for 15 minutes and the correct programming is now in the guide for it 😁

 

meanwhile the auto response from the email said they'd get back to me within 3 days 😢

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Message posted on ‎15 Nov 2023 01:51 PM

Re: E4 Sky Q Planner issue Weds 15/11

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@stevetugby 

I see the same and it is also an issue online via the Sky Go app so it might be worth sending an email to the Viewer Relations team about this -  viewerR@sky.uk

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Message posted on ‎15 Nov 2023 03:49 PM

Re: E4 Sky Q Planner issue Weds 15/11

I have the same issue. 
i have emailed as suggested and will report back if I get any joy

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This message was authored by: Dave-1234567890 Answer

Message posted on ‎15 Nov 2023 03:54 PM

Re: E4 Sky Q Planner issue Weds 15/11

I left the tv on channel 135 for 15 minutes and the correct programming is now in the guide for it 😁

 

meanwhile the auto response from the email said they'd get back to me within 3 days 😢

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Message posted on ‎15 Nov 2023 04:38 PM

Re: E4 Sky Q Planner issue Weds 15/11

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@stevetugby 

E4HD is showing programmes for tonight on the EPG now. 


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