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Downloads not working

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Runner
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Downloads not working

Nothing I’ve recorded or downloaded will play. There is just a black screen if I press play on anything and it won’t fast forward past 1 minute. 

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Oracle
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Re: Downloads not working


@Lauren1006 wrote:

Nothing I’ve recorded or downloaded will play. There is just a black screen if I press play on anything and it won’t fast forward past 1 minute. 


Hi @Lauren1006

Welcome to Q forum

 

Try rebooting your main Q box.

 

Disconnect power lead for 30 sec and then reconnect to reboot 

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Oracle
Posts: 13,131
Post 2 of 2
102 Views

Re: Downloads not working


@Lauren1006 wrote:

Nothing I’ve recorded or downloaded will play. There is just a black screen if I press play on anything and it won’t fast forward past 1 minute. 


Hi @Lauren1006

Welcome to Q forum

 

Try rebooting your main Q box.

 

Disconnect power lead for 30 sec and then reconnect to reboot 

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