Downloads failing. Location check fail

[Akn2068]

I am unable to download any catch up programmes.  A message comes saying download failed. Location check failed.

I need help to fix this.

[Mark39]

Can you confirm that you have Sky+? I've not hear of that error message before associated with Sky+.

[Akn2068]

Downloads are failing due to Location check fail.

[Mark39]

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@Mark39 wrote:

Can you confirm that you have Sky+? I've not hear of that error message before associated with Sky+.

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[ChrisMann]

Was this problem ever resolved? - And if so, how? We are suddenly experiencing the same problem, too!

[Mark39]

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@ChrisMann wrote:

Was this problem ever resolved? - And if so, how? We are suddenly experiencing the same problem, too!

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So....do you have Sky+?

I don't recognise this as a Sky+ message.

[ChrisMann]

No, sky q.