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Discussion topic: Download on sky signature

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This message was authored by dunnbanjo22 This message was authored by: dunnbanjo22

Download on sky signature

Hi I have sky signature which I believe comes with box sets?

 

im trying to download an episode of Chicago fire that was interrupted recording due to power failed and it keeps telling me I need to upgrade?

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This message was authored by nigea99 This message was authored by: nigea99

Re: Download on sky signature

Posted by a Superuser, not a Sky employee. Find out more

@dunnbanjo22 

 

There are a couple of known problems that could be affecting you.

 

One can be sorted with a simple Setting change :

Do you have the HD add on - if not please try changing the default download preference to SD in

Main Menu -> Settings -> Setup -> Preferences

 

If you do have the HD add on or the above does not sort you please let us know so we can escalate to SKY

dunnbanjo22
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This message was authored by dunnbanjo22 This message was authored by: dunnbanjo22

Re: Download on sky signature

Thank you I does seem to have helped

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