This discussion topic has been answered Discussion topic: Downgrade exisiting Sky Q Signature pack to Sky Q Essentials - Mar 26
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Message posted on 07 Mar 2026 04:16 PM
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Hi -- Like every other Sky Customer, whether a "VIP" 20 Year one like me or brand new, we'll all have the pleasure of the latest round of package price increases across the board - varying between 7% and 12% on Sky products - and so begins yet another annual tiresome tussle with Sky over this to reduce cost...
On this , has anyone successfully reduced their Sky Q package to just the "Sky Q Essentials" pack (not not the Stream Essentials one) in the last week or so ??? How ??!
I have been told today by a Retentions Agent that this is not possible since "sometime last year". Is this true ??
Basically Q Essentials was being offerd at £15pm (some paid as little as £7.50 pm) for reduced channels (of course) but retained the Q box recording function. Netflix gone as well , but could be added back independently at whatever level (Standard / Premium etc) was required. All fine .. but now not available apparently. Anyone know any different or some Sky Guru available to make the switch ??
"Alternatives" offered: Sky Stream Essentials (£40 oneoff for 'puck' , then £18 pm for 24months + Apr price hits) . Send Q box back. Agent didn't know whether any Netflix UHD/Atmos broadcasts would be blocked by Sky if you didn't pay the + £6 pm UHD/Atmos supplement. Or just leave . (No EarlyTermination fee within 30 days of being advised of price increase)
Alternatives to Sky for just "freesat" equivalents and Netflix & Prime etc. ?? No Cinema/Sports/Multiroom required.
Any success stories out there amongst other frustrated Sky customers ??
Thanks, Peter J
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Message posted on 07 Mar 2026 04:32 PM
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@sidestick wrote:On this , has anyone successfully reduced their Sky Q package to just the "Sky Q Essentials" pack (not not the Stream Essentials one) in the last week or so ??? How ??! I have been told today by a Retentions Agent that this is not possible since "sometime last year". Is this true ??
Hi @sidestick Yes it is true, stopped in December 2025 ish.
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Message posted on 07 Mar 2026 04:23 PM
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Re: Downgrade exisiting Sky Q Signature pack to Sky Q Essentials - Mar 26
@sidestick Our understanding is that is correct. The Essential Pack on Sky Q is no longer offered. Those already on it can stay on it.
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Message posted on 07 Mar 2026 04:32 PM
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@sidestick wrote:On this , has anyone successfully reduced their Sky Q package to just the "Sky Q Essentials" pack (not not the Stream Essentials one) in the last week or so ??? How ??! I have been told today by a Retentions Agent that this is not possible since "sometime last year". Is this true ??
Hi @sidestick Yes it is true, stopped in December 2025 ish.
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