@Ian016
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here.
Do you mean Sky Protect through Domestic and General Insurance? Engineer appointments for Sky Q issues (where you've posted) are not charged anyway.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
