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Discussion topic: Does anybody know how to leave sky

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This message was authored by Penfold2005 This message was authored by: Penfold2005

Does anybody know how to leave sky

Cannot seem to leave 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Does anybody know how to leave sky

Posted by a Superuser, not a Sky employee. Find out more

@Penfold2005 wrote:

Cannot seem to leave 


Either call them or use the chat: https://www.sky.com/help/articles/cancel-sky-tv

 

What problem are you having?  (You cannot cancel if you are subject to a minimum term)

I am just another Sky customer and my views are my own
Penfold2005
Topic Author
This message was authored by Penfold2005 This message was authored by: Penfold2005

Re: Does anybody know how to leave sky

Tried to call on hold for 40mins x4 times each time after the sky call hangs up the phone I've emailed I've done a robot chat I'm within my rights to leave as my contract is due to end all I want to do it give my notice which I've been trying for 4 days ! It's draining! 

This message was authored by Laing1 This message was authored by: Laing1

Re: Does anybody know how to leave sky

Posted by a Superuser, not a Sky employee. Find out more

@Penfold2005 wrote:

Tried to call on hold for 40mins x4 times each time after the sky call hangs up the phone I've emailed I've done a robot chat I'm within my rights to leave as my contract is due to end all I want to do it give my notice which I've been trying for 4 days ! It's draining! 


@Penfold2005 have you followed the link @PandJ2020 posted,  at the bottom of the link ithere is  still need a hand click on the yes option it brings up all the options on how to contact Sky 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Doc5907 This message was authored by: Doc5907

Re: Does anybody know how to leave sky

Posted by a Superuser, not a Sky employee. Find out more

@Penfold2005 wrote:

Tried to call on hold for 40mins x4 times each time after the sky call hangs up the phone I've emailed I've done a robot chat I'm within my rights to leave as my contract is due to end all I want to do it give my notice which I've been trying for 4 days ! It's draining! 


@Penfold2005  you can also write to Sky to give notice to cancel.

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
This message was authored by Anonymous This message was authored by: Anonymous

Re: Does anybody know how to leave sky

Unless you were trying to call when their broadband servers had a melt down (or attack possibly) last(?) week I've never had an issue getting through on the phone. I think from memory the early mornings are the best times.

 

Make sure you use the "thinking of leaving"(?) option.

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