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Discussion topic: Does Sky q box act as a wifi hub ?

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This message was authored by Charlie+64 This message was authored by: Charlie+64

Does Sky q box act as a wifi hub ?

Had our sky q box replaced recently as the old one gave up the ghost

The new one works great, but my question is 

Does the sky q box act as a wifi hub, if we turn the box off ( orange light ) our wifi turns off about 3am

Also our wifi signal is weaker than before so think other equipment is connecting through the box instead of the router ( which is better located in the centre of the house )

I turned off wifi on the box as it is connected via ethernet and the box was fine but nothing else had a wifi signal.

Didn't have this problem on the old box, so how can i stop this and make the sky router broadcast the wifi.


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Does Sky q box act as a wifi hub ?

Posted by a Superuser, not a Sky employee. Find out more

@Charlie+64 wrote:

Had our sky q box replaced recently as the old one gave up the ghost

The new one works great, but my question is 

Does the sky q box act as a wifi hub, if we turn the box off ( orange light ) our wifi turns off about 3am

Also our wifi signal is weaker than before so think other equipment is connecting through the box instead of the router ( which is better located in the centre of the house )

I turned off wifi on the box as it is connected via ethernet and the box was fine but nothing else had a wifi signal.

Didn't have this problem on the old box, so how can i stop this and make the sky router broadcast the wifi.


Hi @Charlie+64 

The Main Q box does not act as a hub but with Sky Broadband it does become a WiFi Hotspot and therefore available for other devices but only on the 2.4 Ghz band as far as I am aware.  (Not on Sky Broadband here)

The Sky Router however will transmit at both 5 Ghz and 2.4 GHZ.

Best to leave the main Q box WiFi on as it will create a WiFi mesh with the router.

 

Assume any devices you are using with WiFi are connected to the Router by WPS?

 

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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Does Sky q box act as a wifi hub ?

Posted by a Superuser, not a Sky employee. Find out more

@Charlie+64 wrote:

Had our sky q box replaced recently as the old one gave up the ghost

The new one works great, but my question is 

Does the sky q box act as a wifi hub, if we turn the box off ( orange light ) our wifi turns off about 3am

Also our wifi signal is weaker than before so think other equipment is connecting through the box instead of the router ( which is better located in the centre of the house )

I turned off wifi on the box as it is connected via ethernet and the box was fine but nothing else had a wifi signal.

Didn't have this problem on the old box, so how can i stop this and make the sky router broadcast the wifi.


Hi @Charlie+64 

The Main Q box does not act as a hub but with Sky Broadband it does become a WiFi Hotspot and therefore available for other devices but only on the 2.4 Ghz band as far as I am aware.  (Not on Sky Broadband here)

The Sky Router however will transmit at both 5 Ghz and 2.4 GHZ.

Best to leave the main Q box WiFi on as it will create a WiFi mesh with the router.

 

Assume any devices you are using with WiFi are connected to the Router by WPS?

 

Charlie+64
Topic Author
This message was authored by Charlie+64 This message was authored by: Charlie+64

Re: Does Sky q box act as a wifi hub ?

Thank you for your answer 

It seems other devices are connecting through the sky q box. Will try turning it off and see if I can connect through the router.

This message was authored by xenon81 This message was authored by: xenon81

Re: Does Sky q box act as a wifi hub ?


@oldfella wrote:

@Charlie+64 wrote:

Had our sky q box replaced recently as the old one gave up the ghost

The new one works great, but my question is 

Does the sky q box act as a wifi hub, if we turn the box off ( orange light ) our wifi turns off about 3am

Also our wifi signal is weaker than before so think other equipment is connecting through the box instead of the router ( which is better located in the centre of the house )

I turned off wifi on the box as it is connected via ethernet and the box was fine but nothing else had a wifi signal.

Didn't have this problem on the old box, so how can i stop this and make the sky router broadcast the wifi.


Hi @Charlie+64 

The Main Q box does not act as a hub but with Sky Broadband it does become a WiFi Hotspot and therefore available for other devices but only on the 2.4 Ghz band as far as I am aware.  (Not on Sky Broadband here)

The Sky Router however will transmit at both 5 Ghz and 2.4 GHZ.

Best to leave the main Q box WiFi on as it will create a WiFi mesh with the router.

 

Assume any devices you are using with WiFi are connected to the Router by WPS?

 


With Sky Broadband the Sky Q Hotspot uses 5GHz too, on other ISPs it's 2.4GHz only.

This message was authored by oldfella This message was authored by: oldfella

Re: Does Sky q box act as a wifi hub ?

Posted by a Superuser, not a Sky employee. Find out more

@xenon81 wrote:

 


With Sky Broadband the Sky Q Hotspot uses 5GHz too, on other ISPs it's 2.4GHz only.


Thanks for confirming @xenon81 

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