Discussion topic: Do I need to disconnect the old sky + box before the engineer arrives?

This message was authored by: CW28 · ‎06 Nov 2024

I'm upgrading from Sky + to Sky Q and have an engineer visit booked to make the change.
My question is do I need to disconnect the Sky + box before the engineer arrives, or will the engineer do this?

This message was authored by: nigea99 · ‎06 Nov 2024

@CW28 wrote:

I'm upgrading from Sky + to Sky Q and have an engineer visit booked to make the change.
My question is do I need to disconnect the Sky + box before the engineer arrives, or will the engineer do this?

Hi @CW28

The engineer will disconnect the old box

You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q

View this Answer within the discussion

This message was authored by: nigea99 · ‎06 Nov 2024

@CW28 wrote:

I'm upgrading from Sky + to Sky Q and have an engineer visit booked to make the change.
My question is do I need to disconnect the Sky + box before the engineer arrives, or will the engineer do this?

Hi @CW28

The engineer will disconnect the old box

You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q

Discussion topic: Do I need to disconnect the old sky + box before the engineer arrives?

Do I need to disconnect the old sky + box before the engineer arrives?

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Re: Do I need to disconnect the old sky + box before the engineer arrives?

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