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This discussion topic has been answered Discussion topic: Do I need broadband to run SKY Q

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This message was authored by: Mark+Eastwood

Do I need broadband to run SKY Q

Sorry if this has been covered in previous posts! We have SKY Q, are moving house and will not have broadband for a month or so. The new place has a dish/aerial etc and we have confirmed the house move with SKY. Does anyone know what we will and won't be able to view without a broadband connection? I'm guessing the apps (Netflix/Prime etc) may not work but standard SKY channels should all be ok?


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This message was authored by: GD1 Answer

Re: Do I need broadband to run SKY Q

Posted by a Superuser, not a Sky employee. Find out more

@Mark+Eastwood  All the apps require broadband.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1

Re: Do I need broadband to run SKY Q

Posted by a Superuser, not a Sky employee. Find out more

@Mark+Eastwood  You can use Sky Q for live channekls are these are delivered via a dish, In demand & Catchup won't be available though until you get broadband installed

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Mark+Eastwood

Re: Do I need broadband to run SKY Q

Thanks for this, appreciated, will the Netflix/Prime apps work too or do they require broadband?

This message was authored by: GD1 Answer

Re: Do I need broadband to run SKY Q

Posted by a Superuser, not a Sky employee. Find out more

@Mark+Eastwood  All the apps require broadband.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: nigea99

Re: Do I need broadband to run SKY Q

Posted by a Superuser, not a Sky employee. Find out more

@Mark+Eastwood wrote:

Sorry if this has been covered in previous posts! We have SKY Q, are moving house and will not have broadband for a month or so. The new place has a dish/aerial etc and we have confirmed the house move with SKY. Does anyone know what we will and won't be able to view without a broadband connection? I'm guessing the apps (Netflix/Prime etc) may not work but standard SKY channels should all be ok?


hi @Mark+Eastwood 

 

You may need to be aware that an existing dish does not, necessarily, mean that SKY Q will work as the LNB (the electronic bit on the dish) may be different ( Used for Freesat or SKY HD). Also there is a slim chance that it may be out of alignment.

 

I believe SKY do check this and replace if needed so it could depend on when that is scheduled, if it not suitable for SKY Q

This message was authored by: TimmyBGood

Re: Do I need broadband to run SKY Q

Posted by a Superuser, not a Sky employee. Find out more

@Mark+Eastwood 

 

Also note that Q Mini boxes require an active internet router to be present (although not a live internet connection)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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