Do I need and engineer to move my skyQ box?

[Paul7173]

I have rearranged my house and want to move my main sky Q box to another room. Do I need an engineer and if so how do I arrange?

[oldfella]

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@Paul7173 wrote:

I have rearranged my house and want to move my main sky Q box to another room. Do I need an engineer and if so how do I arrange?

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Hi @Paul7173 

As the Q box has the twin cables from the satellite dish then yes you need an Engineer to relocate the cables.  Assuming it's practical and the new position is on a exterior wall then it should be possible.  You would need to speak directly to Sky.

To contact them you need to persevere by phone. 

To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home