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Discussion topic: Do I have to go to Stream?

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This message was authored by Adethecake This message was authored by: Adethecake

Do I have to go to Stream?

After being harassed by the 0800 number for over a week I finally answered to be told they'd like to save me money.

After telling me all the packages I had, to prove it wasn't a scam, as they wanted my details (they called me, they, if genuine they have them...).

Anyway, I was interested and just as we got into it they hung up...

So, I decided to have a look online to see what may be available, as I'm out of contact.

All I can see are Sky Stream packages. 

If I were to sign up for another contract, can I keep Sky Q or would I be forced to have Stream?

I don't want to go to a streaming service until there is absolutely no choice - trying to explain to Mrs Cake that a show she wants to watch is only available for x number of weeks is a headache I can do without.

Cheers 

 

 

 

 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Do I have to go to Stream?

Posted by a Superuser, not a Sky employee. Find out more

@Adethecake wrote:

If I were to sign up for another contract, can I keep Sky Q

 


Yes, but deals may not be great...

I am just another Sky customer and my views are my own
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Do I have to go to Stream?

Posted by a Superuser, not a Sky employee. Find out more

@Adethecake  You can indeed re contract to sky Q 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Do I have to go to Stream?

Posted by a Superuser, not a Sky employee. Find out more

@Adethecake 

Sky Q is still available so if your minimum term deal has ended or is ending soon you can contact Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are no longer being offered. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Do I have to go to Stream?

Posted by a Superuser, not a Sky employee. Find out more

@Adethecake wrote:

All I can see are Sky Stream packages. 

 


The Q page is there but not always easily found https://www.sky.com/tv/sky-q

 

Any stream deals you see are generally for new customers only...

I am just another Sky customer and my views are my own
Adethecake
Topic Author
This message was authored by Adethecake This message was authored by: Adethecake

Re: Do I have to go to Stream?

@PandJ2020 @Daniel0210 @SKY1992bf  thanks for the speedy responses and information.

 

That certainly gives me something to think about. I just wish that it was easy to talk to someone at Sky and that they understood the nuances of the language instead of sticking to a script and trying to rush you into a decision there and then...

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