Disney+ is Now Included in Most TV Packages!

[krduke]

I paid annually and got the paused email on Sky glass. 

[surethom1]

What an absolutely disaster. I've got an existing subscription. It says it moved now over the sky, but then I get charged for a full-month subscription from Disney I give up. In the end, I've now cancelled my Disney subscription and I'll reset it up once the terrible charge that I've been given is over. What an absolutely mess if you're trying to move your subscription over the sky

[Superclarkey15]

I am exactly the same with sky glass. Pay Disney annual and it says it is now paused even checked Disney account and also says paused. So update on whether I'm getting my refund for remaining months would be great please.

[Francis0882]

Hey!

I'm trying to add Disney+, but my Sky Q box pulls in the wrong Sky account email address, that Is can't see listed anywhere. If I select another email to sign up with, it seems I can't get the free account. Help!

[Ninjacat78]

I had a Disney+ Standard account already. I wanted to transfer/link to Sky and downgrade to standard with ads to get it free.

Disney transfers to Sky and then the only way to complete the Sky process is to pay £9 a month for Premium.

Have just spent an hour with advisors and my TV now says it is the ad free pack but my Sky account won't complete the process without charging me for Premium.

I was in limbo for a bit, couldn't undo the transfer and didn't want to pay. Bit of a mess and not as smooth as the Netflix process was!

It seems there is a bit of a trap in play to get premium subscribers.

[Ninjacat78]

This is what the Disney site says after starting the transfer (bear in mind I want to transfer and downgrade)

Congratulations!

We’ve linked your accounts and you need to complete setup below to make your saving.

When you’re done, Sky will charge you just £9 per month for Premium and you’ll save £5.99 off the regular monthly price.

[Andydragon247]

Annual paid for plan. Also told I'm on pause. Given I e just signed up to 2 years on Sky I would like my money back really, only reason I signed up

[SKY1992bf]

All sky are aware of the annual plan discrepancies and are investigating 

[Der5]

Disney+ app is ready to activate but error code mysky_2018 comes up and says try again in 4 hours

[Daniel0210]

@Der5 

I have moved your post into the new thread discussing the launch of the Disney+ app and any teething problems. 

[LeeW154]

I've made a Disneyplus Account, go to login on Sky, I scan the QR code, put the code in and then nothing happens, are other people having this problem?

[Steve+Hilton]

Can't get Disney plus activated 

[josejdennis]

Are Sky trying to trap people here? I presume by simply activating and linking my account here that I've signed up to the standard with ads and I just leave it there? See photo attached, then I guess if I want to pay for premium I continue the rest of the setup?

Slightly confusing as its not showing anywhere what I've signed up to.

 

[Doc5907]

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@LeeW154 wrote:

I've made a Disneyplus Account, go to login on Sky, I scan the QR code, put the code in and then nothing happens, are other people having this problem?

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@LeeW154 

On your Sky Q box press Home >>> My Sky >>> Sky Shop then click on the Disney + tile and you should then be able to link your Sky to your Disney + account .

[DaveDrizen]

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@josejdennis wrote:

Are Sky trying to trap people here? I presume by simply activating and linking my account here that I've signed up to the standard with ads and I just leave it there? See photo attached, then I guess if I want to pay for premium I continue the rest of the setup?

Slightly confusing as its not showing anywhere what I've signed up to.

 

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By the look of it if you press the " save with Sky"  button it will take you Sky market place to set up your account for premium, have to pay separately for that by card they don't take it with your normal TV subscriptions  direct debit. But it might also give you the option to for a the other tariffs including the fee one