Discovery + stopping during Australian Open Match Replay (Sky Q).

[Tennisdad]

Playback occasionally stops with no warning. The only way to recover I have found so far is to press the Home Button on the Remote and go back into the App. Playback then starts just before the point it previously stopped. 

I initially thought it was some sort of timeout as it started happening after an hour or so's playback but it just happened 20 minutes into a match. 

Am using wired ethernet into the Sky Q so shouldn't be a local network issue.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tennisdad]

I watched last night's matches off the planner. When I went to look at the App, Disc + seen to have changed the format, they now have chunks of planner recordings under the heading "Animated AO" rather than the itemised matches under the heading of "Featured Matches" that they used to have. The "Animated AO" chunks seem to play OK but are not useful as so have to scratch around to find the match you want, which may be spread over multiple chunks. There are, obviously, fewer matches now as the tournament ends in a couple of days so this chat is becoming somewhat superfluous, not a great presentation though, 

[Tennisdad]

Featured matches are back, I guess that is a time if day thing and they are cleared at some stage. I have just put on the Women's Final, which is in progress. Have selected watch from start and the row of balls is back.

[Tennisdad]

Fast forwarded 40 minutes to start of play and it ran for 10minues and stopped with a black screen