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Discussion topic: Discovery plus not working via app and activation code

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This message was authored by audray This message was authored by: audray

Discovery plus not working via app and activation code

I have been trying to sign up for the 12 months free discovery plus. I try via the sky q box. I get the activation code , add this to the discovery plus account I set up, but when I try to watch it still says I need to upgrade I have the full sky tv package so can't see where I am going wrong. I have tried several times. Could anyone offer a suggestion to sort it please . Thank you

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This message was authored by lettice This message was authored by: lettice

Re: Discovery plus not working via app and activation code

Posted by a Superuser, not a Sky employee. Find out more

Have  a read of the help here and watch the video.
There are a number of steps to follow on your Sky Q box, plus on the phone/tablet/pc to enable it 

discovery+ help | Sky Help | Sky.com

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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