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Discussion topic: Discovery plus doesn't save where you've got to!

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This message was authored by Maltbyman This message was authored by: Maltbyman

Discovery plus doesn't save where you've got to!

Why does it not save where you have watched to. Find myself having to try and remember how many minutes have elapsed.  


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Maltbyman
Topic Author
This message was authored by Maltbyman This message was authored by: Maltbyman Answer

Re: Discovery plus doesn't save where you've got to!

  • Open discovery plus, then you go to your list from the side menu, then there is the option to resume

 

That appears to work. 

Problem solved.  👍

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Discovery plus doesn't save where you've got to!

Posted by a Superuser, not a Sky employee. Find out more

That's a question for Discovery... https://support.discoveryplus.com/hc/en-gb/requests/new

I am just another Sky customer and my views are my own
This message was authored by loverboi This message was authored by: loverboi

Re: Discovery plus doesn't save where you've got to!

iv sent them message and now whating for reply:):):)

Maltbyman
Topic Author
This message was authored by Maltbyman This message was authored by: Maltbyman

Re: Discovery plus doesn't save where you've got to!

I've also messaged discovery +

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Discovery plus doesn't save where you've got to!

Posted by a Superuser, not a Sky employee. Find out more

@Maltbyman wrote:

I've also messaged discovery +


 @Maltbyman the option is there one needs to scroll down to the Continue Watching section

Moonshine's Master Distiller started watching via DPlus app on phone 

Driving Wild watched via DPlus app Sky Q box

20230324_084257.jpg

Continue Watching the same two shows is available on DPlus app on phone white line shows how much I've watched and should continue from where I left

Screenshot_20230324-085057_discovery+.jpg

Like I said the option is there you need to scroll down to find it.

Maltbyman
Topic Author
This message was authored by Maltbyman This message was authored by: Maltbyman Answer

Re: Discovery plus doesn't save where you've got to!

  • Open discovery plus, then you go to your list from the side menu, then there is the option to resume

 

That appears to work. 

Problem solved.  👍

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Discovery plus doesn't save where you've got to!

Posted by a Superuser, not a Sky employee. Find out more

@Maltbyman wrote:
  • Open discovery plus, then you go to your list from the side menu, then there is the option to resume

 

That appears to work. 

Problem solved.  👍

 


Problem not solved doesn't work unless you have saved the shows/programmes to My List in the first place @Maltbyman 

The two programmes in the continue watching section or not in My List

You should make sure your solution is correct beforehand as the marked answer is incorrect 

Also the DPlus app on my mobile device doesn't have a My List as the shows/programmes automatically go to the Continue Watching row regardless if watched from a mobile device or via the app on Sky Q

 

This message was authored by Reikgiirl This message was authored by: Reikgiirl

Re: Discovery plus doesn't save where you've got to!

Even if I use the resume function, it doesn't work for me. I've tried everything, refreshing apps (Sky advised) I make a mental note of where I am in the show,, so I can go there when I go back. Its ridiculous, but I've been experiencing this for months.  

Maltbyman
Topic Author
This message was authored by Maltbyman This message was authored by: Maltbyman

Re: Discovery plus doesn't save where you've got to!

Since adding programmes to my list in discovery + the resume option sometimes works. I thought it was resolved but obviously not. Might be worth contacting discovery + to get them to check it again.  

Maltbyman
Topic Author
This message was authored by Maltbyman This message was authored by: Maltbyman

Re: Discovery plus doesn't save where you've got to!

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