@KarenS63 wrote:
App loads. Go to a program . Goes to adverts and get a black screen, have to log completely out of the app. Reload app and continue to watch. Then randomly some programmes go to the adverts and then it starts the programme again. Then you get back to the part of the programme you were watching and the play/pause arrow stays on the screen. Then top left corner it stays with ad logo
Now looking to cancel as it is happening more and more
Hi @KarenS63 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?
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I used to have superpowers… But a therapist took them away.
