Discovery+ on endless loop - unable to access sign in screen

[Budbud124]

I can't access the sign in screen  for discovery+ 

[oldfella]

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@Budbud124 wrote:

I can't access the sign in screen  for discovery+ 

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Hi @Budbud124 

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

[Budbud124]

yes I did that. Thanks. 

[Lods69]

When I go to the app it asks me to log in or set up an account . No option to use sky as a log in. . This is in the apps section of my sky planner . When I go to manage apps it says I have access. Paramount plus works fine 

[oldfella]

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@Budbud124 wrote:

I can't access the sign in screen  for discovery+ 

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Hi @Budbud124 

You cannot just sign in to Discovery plus. Have you subscribed and activated as per the following procedure?

https://www.sky.com/help/articles/discovery-plus#:~:text=discovery%2B%20Standard%20is%20now%20availa....