Discovery+ app says I need to upgrade

[timtaylor1958]

Trying to watch stuff on the Discovery + app on my Sky Q box, not used the app for a while and it requested me to sign in.

Got the code, entered it and got the you are good to go message.

Found the show I wanted to watch (which I had watched previous series of without an issue) and got a message saying that I need to upgrade to watch !

Seem to recall this happened to me a while ago but can't remember what the solution was, can someone out there please point me in the right direction.

[oldfella]

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@timtaylor1958 wrote:

Trying to watch stuff on the Discovery + app on my Sky Q box, not used the app for a while and it requested me to sign in.

Got the code, entered it and got the you are good to go message.

Found the show I wanted to watch (which I had watched previous series of without an issue) and got a message saying that I need to upgrade to watch !

Seem to recall this happened to me a while ago but can't remember what the solution was, can someone out there please point me in the right direction.

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Hi @timtaylor1958 

Are you watching HD content without the Sky Q monthly HD pack.

[timtaylor1958]

No, I have the full bessl and whistles package and have had for many years.

The app was working fine last time I used it which admittedly was a while ago and my subscription hasn't changed since