Discovery HD , loss of audio constantly been happning for well over 1 year

[ClareG76]

had engineer out multiple times even engineer has the same issue, i have a 9.2 dolby atmos soundbar,

to have better sound quality, we found that even changing audio setting from atmos to standard, would stil infact drop out on my soundbar over 1000£,, soundbar, even tested on atmos on my led tv. was exactly the same, been telling sky for well over 1 year about this still not fixed pain in the **bleep**,!..

so speaking to sky on phone today, who also said i can use Discovery + app.. of which i said, i tried,,

EPG IS labled, all wrong, so wheeler dealer, season 5-episode 3 . is range rover, goto , discovery + and that one is completely diffrent show,. so i cant watch off discovery + ,, so sky you need to sort ya **bleep**, out, !

[PandJ2020]

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@ClareG76 wrote:

so sky you need to sort ya **bleep**, out, !

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Firstly we're other customers here.  Secondly, it's more like Discovery have to sort themselves out as Sky don't control the EPG/programmes?  https://www.discoveryuk.com/

[ClareG76]

my partner ,, aka me, used to work for sky and tech, and epg has nothing to do with discovery, the issue is wrong input data, friend has epg with virgin media owners of discovery channel,. not hes sent me screen shots and there all correct, on virgin epg, as for sky epg diffrent.

then we have audio carriers, mhz frequency along side ghz picture signal, audio glitches, and pops on and off on standard audio settings on sky as soon as u put tv into dolby atmos, or dolby plus, on a 1500£ sound bar, audio dissapears, showing its audio carrier issues with sky,

sky have known about this issue for well over 4 years and done sod all about it,

now look at sky glass cutomers bad firmware updates killing there tvs well done sky,, sky glass, was taken from illegal tv scene iptv, and used by criminals, now sky have done there own make on it, and it seems they screwed up firmware updates, the sky glass tvs are hisence tvs, and firmware needs to be -injected back into tv as some have failed , the ones that have worked bootloader was intact,, on sky glass and the pucks, ones that wont update, either no ones plugged eithernet direct to tv, or the the bootloader in firmware is corrupted,!..