23 Oct 2024 09:37 AM
👋
we had this too, very annoying 😬
have found this on this thread;
Anonymous UNREAD
14 Oct 2024 10:14 AM
Sign in to your Discovery+ account and go to Manage Profiles. Select + to create a new profile. Turn on the Kids Profile. Turn on the Kids Profile Toggle. Change the default content rating. Select Save.
You can only change your profile's rating setting on the Discovery= website.
Seems to have done the trick 👍
Also agree about the D+ "support" 😉 see page 2.
23 Oct 2024 11:06 AM
I did all that also. Anyway discovery + have come back to me after the evidence I sent and they are now escalating to find a resolution and will let me know accordingly . Sky also said they will escalate the issue. As some else posted it is a good idea for more folk to keep pestering discovery + and Sky of the issue.
23 Oct 2024 07:17 PM
Adding a child profile and changing the age rating to 15 worked - no banner came up.
But instead I put a pin on my profile and it's worked like a charm too. I think it's to make parents with children aware (if I child is using your profile) what content they're watching. I get people without kids will find it infuriating but whack a pin on and you should be sorted 🙂
24 Oct 2024 10:32 AM
A pin on the all ratings profile does not stop the banner appearing after adverts. Only the discussed work arounds provide some temp solution. The issue still remains and dc+ need to resolve the issue on the Sky Q platform as already discussed .
24 Oct 2024 04:13 PM
Yep got this too. Really annoying!
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