Discovery+ Age rating on screen wont go away

[Laing1]

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@Matt1903 wrote:

Why is this taking so long to fix? The answer was provided on the 28th of October 

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@Matt1903 the answer provided on the 28th does state that Discovery are testing a fix they may still be testing the fix or the testing has shown the fix hasn't worked there are many resons as to why Discovery haven't released a fix yet 

[Area255]

As of today, this isn't fixed. 

[Matt1903]

Sorry I forgot that technical problems and organisations like sky and discovery just take money and sub everything out to India to people who don't care. Technical issue can be fixed in an hour. Lazy is all it is and people point fingers at each other and not solving the problem 

[thomas1965]

I have this problem with Discovery Plus as well.

[Kelsingra]

Hey all,

The update with the fix should be available by now. I just wanted to double-check if you're still experiencing the issue.

If the age rating banner is still not disappearing, please try refreshing the app.

Thank you for your patience and understanding!

[mc321]

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@Kelsingra wrote:

Hey all,

The update with the fix should be available by now. I just wanted to double-check if you're still experiencing the issue.

If the age rating banner is still not disappearing, please try refreshing the app.

Thank you for your patience and understanding!

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@Kelsingra Just checked here and its still exactly the same

Refreshed apps and it has not changed anything

Do you know what core software and client application version and app version it should be after this fix?

As it stands it is still

4.0.12

2.54.2

1.32.0

so nothing has changed yet

Thanks

[KURGAN65]

Just checked and no change at all even after refreshing app. 

[JM39]

Any update driving me up the wall makes the screen so dark

[Kelsingra]

Hey all,

Thank you for the update! I followed up with the Tech Team and learned that they had to delay the update, but it’s scheduled to go live early next week. I apologize for the inconvenience, and I understand how frustrating this bug can be.

[Stefanielb]

Hi, it's still not fixed. Do you have an ETA for this? It's very frustrating 

[Laing1]

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@Stefanielb wrote:

Hi, it's still not fixed. Do you have an ETA for this? It's very frustrating 

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@Stefanielb have you read the post directly above yours 

[Matt1903]

Are they to busy playing video games or working from home to push a damn update ?

[FarmerMark]

Still got the problem. How do you refresh the app?

[FarmerMark]

Very disappointing, considering the big organisation involved. Doesn't reflect well in terms of customer service.

[Chodley]

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@Matt1903 wrote:

Are they to busy playing video games or working from home to push a damn update ?

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Unfortunately some platforms aren't modular or agile enough to do these things as easily as they ought to be done.