127

Discussion topic: Discovery+ Age rating on screen wont go away

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by Chodley This message was authored by: Chodley

Re: Discovery+ Age rating on screen wont go away

Posted by a Superuser, not a Sky employee. Find out more

@FarmerMark wrote:

Still got the problem. How do you refresh the app?


You posted that one day after the Sky post saying the update won't be published until next week 😉

mc321
Topic Author
This message was authored by mc321 This message was authored by: mc321

Re: Discovery+ Age rating on screen wont go away

Got the update now and just tested it quickly and it seems to have fixed it

For anyone wanting to check,the client application version for the update is 2.56.1 and the player version is now 1.42.0

If others could check on their boxes that its fixed that would be great

Cheers

This message was authored by Matt1903 This message was authored by: Matt1903

Re: Discovery+ Age rating on screen wont go away

Finally it is fixed 

This message was authored by RobbW This message was authored by: RobbW

Re: Discovery+ Age rating on screen wont go away

Yep that seems to have done the trick 🥳👍

This message was authored by andiacc68 This message was authored by: andiacc68

Re: Discovery+ Age rating on screen wont go away

Hi 👋 all

I've not unplugged blah blah but yes its gone. Thank God . Was driving me mad. Ty community. No 👎 ty to Discovery cos let's be honest it's huge firm. Ty to all of us who bugged them. Now we can sort 😉 local government out lol 😆 😂 🤣. Andrea x

This message was authored by Matt1903 This message was authored by: Matt1903

Re: Discovery+ Age rating on screen wont go away

Local government could find their way out of a wet paper bag let alone fix anything 

This message was authored by Area255 This message was authored by: Area255

Re: Discovery+ Age rating on screen wont go away

Well, that's been fixed. HOWEVER, now I am getting the AD 0 of 0 :00 display in the top corner instead! (Yes, I have checked I'm on the latest software version). This is intermittent. 

This message was authored by Kelsingra This message was authored by: Kelsingra Answer

Re: Discovery+ Age rating on screen wont go away

Posted by a Sky employee

Hey all,

 

I'm happy to hear that the issue has been resolved. I just wanted to confirm that the fix was applied on Monday. Thanks for letting me know that it worked. 😊

 

I’ll be closing this thread now since the bug has been addressed. If you encounter any other issues, please feel free to open a new thread.

 

Thank you for your patience and understanding while we worked on the solution! 🙂

Fanni

Community Moderator

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion