Discussion topic: Didgy box boxes only to discover only 2 will work ,
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Message posted on 31 Mar 2024 02:42 PM
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Didgy box boxes only to discover only 2 will work ,
I wanted sky in 4 rooms so ordered 3 didgy boxes , only two will work at a time so this isn't very helpful , any suggestions, Thankyou
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Message posted on 31 Mar 2024 02:45 PM
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Re: Didgy box boxes only to discover only 2 will work ,
@Sally39
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.
Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.
All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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