Been with Sky for almost 30 years. Upgraded to Sky Q earlier this year which involved a change of dish as the old one was badly corroded. The installer re used the existing cabling.
Last nights storm brought a lot of heavy rain. This morning the Sky Q box wasn't working. I reset it and it worked for a while then stopped. I decided to pull the power cord and in doing so discovered a large puddle of water on the glass shelf under the box. Traced it to water dripping out of one of the two cables to the dish. Dried it up, reset the box and it worked ok.
Contacted Sky who said they would send an engineer to check the cabling but Friday before this can happen.
Later this afternoon the box stopped receiving a signal again, a technical issue.
The cable that appears to be causing the problem is very old, the original single LNB cable prior to a second cable added for HD. When the dish was renewed I thought the cabling looked very loose and sloppy hanging from the LNB on the chimney but it worked.
Do you think my existing box is screwed?
