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Discussion topic: Could anyone suggest a telephone number for Sky to resolve a SkyQ issue

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This message was authored by: Devswendy

Could anyone suggest a telephone number for Sky to resolve a SkyQ issue

Could anyone suggest a telephone number for Sky to resolve a technical issue?

 

Moderator note: Amended title so that Subject reflects query.

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This message was authored by: PandJ2020

Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue

Posted by a Superuser, not a Sky employee. Find out more

What sort of issue?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue

Posted by a Superuser, not a Sky employee. Find out more

@Devswendy 

You've posted in the Sky Q board but your thread title mentions a Sky+ issue. Can you confirm which box you have? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: Devswendy

Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue

It's sky Q. Can't pause play or view tv guide

This message was authored by: Daniel0210

Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue

Posted by a Superuser, not a Sky employee. Find out more

@Devswendy 

Firstly try a reboot of the main Sky Q box
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Avatar for Devswendy
Level 1 icon
Topic Author
This message was authored by: Devswendy

Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue

Thanks. I've already given this a go and it hasn't resolved the issue

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