Discussion topic: Could anyone suggest a telephone number for Sky to resolve a SkyQ issue
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Message posted on
15 Jan 2024
06:25 PM
- last edited:
16 Jan 2024
08:56 AM
by
Daniel-F
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Could anyone suggest a telephone number for Sky to resolve a SkyQ issue
Could anyone suggest a telephone number for Sky to resolve a technical issue?
Moderator note: Amended title so that Subject reflects query.
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All Replies
Message posted on 15 Jan 2024 06:29 PM
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Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue
What sort of issue?
Message posted on 15 Jan 2024 06:34 PM
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Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue
You've posted in the Sky Q board but your thread title mentions a Sky+ issue. Can you confirm which box you have?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 15 Jan 2024 07:08 PM
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Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue
It's sky Q. Can't pause play or view tv guide
Message posted on 15 Jan 2024 07:12 PM
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Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue
Firstly try a reboot of the main Sky Q box
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 15 Jan 2024 07:21 PM
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Re: Could anyone suggest a telephone number for Sky to resolve a Sky+ issue
Thanks. I've already given this a go and it hasn't resolved the issue
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