Conused about the serves I pay for

[SteveJ5]

I cannot receive Sky essential although is on my contract. I cannot wash any other sky channels other than sky sports

[nigea99]

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@SteveJ5 wrote:

I cannot receive Sky essential although is on my contract. I cannot wash any other sky channels other than sky sports

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hi @SteveJ5 

What channel(s) are you expecting - is it SKY Atlantic ?

SKY Q Essentials does not include any Subscription channels just the Free To Air ones. 

SKY Q Essentials should not be confused with the (rather confusingly) Essential TV on SKY Glass & Stream which includes SKY Atlantic (& Netflix)