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This discussion topic has been answered Discussion topic: Contacting a real person

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This message was authored by: Saint28

Contacting a real person

I need a number or something to contact a real person regarding a problem with my sky dish. It broke in last nights storm so no tv at all. Everything I tried is just an automated bot. 


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This message was authored by: Daniel0210 Answer

Re: Contacting a real person

Posted by a Superuser, not a Sky employee. Find out more

@Saint28 wrote:

Everything I tried is just an automated bot. 


@Saint28 

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


🟫Note ~ ROI customers The Sky Ireland phone lines are closed at a weekend.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Daniel0210 Answer

Re: Contacting a real person

Posted by a Superuser, not a Sky employee. Find out more

@Saint28 wrote:

Everything I tried is just an automated bot. 


@Saint28 

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


🟫Note ~ ROI customers The Sky Ireland phone lines are closed at a weekend.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Saint28

Re: Contacting a real person

Do you have a number I can't seem to find one and the bot is annoying me 

This message was authored by: MightyQuinn

Re: Contacting a real person

Posted by a Superuser, not a Sky employee. Find out more

Hi @Saint28   I'm afraid that the posting of telephone numbers is blocked in this community.  However if you expand Stll need more help from most help pages you should find one.

This message was authored by: Daniel0210

Re: Contacting a real person

Posted by a Superuser, not a Sky employee. Find out more

@Saint28 

If you're calling and getting the bot automated reply then as stated above…

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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