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Discussion topic: Contact number that doesn't fob you off!

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This message was authored by: Upagainstawall

Contact number that doesn't fob you off!

Is it actually possible to talk to a proper person, it would help immensely if their first language is English?

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This message was authored by: lettice

Re: Contact number that doesn't fob you off!

Posted by a Superuser, not a Sky employee. Find out more

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home
Scroll down and click on ‘Need more help’ and it provides a 0333 number.
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. A some of the quieter times to ring are early morning or late evening.

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This message was authored by: SKY1992bf

Re: Contact number that doesn't fob you off!

Posted by a Superuser, not a Sky employee. Find out more

@Upagainstawall  All calls are routed through the automated system and you will be put through to the first available agent regardless of where they are located you can't be specific 


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This message was authored by: Daniel0210

Re: Contact number that doesn't fob you off!

Posted by a Superuser, not a Sky employee. Find out more

@Upagainstawall 

And due to the Sky Q outage issues overnight the lines will be extremely busy so there'll no doubt be a queue. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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