Discussion topic: Contact number that doesn't fob you off!
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Message posted on 16 May 2025 10:31 AM
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Contact number that doesn't fob you off!
Is it actually possible to talk to a proper person, it would help immensely if their first language is English?
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All Replies
Message posted on 16 May 2025 10:35 AM
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Re: Contact number that doesn't fob you off!
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home
Scroll down and click on ‘Need more help’ and it provides a 0333 number.
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. A some of the quieter times to ring are early morning or late evening.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 16 May 2025 10:36 AM
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Re: Contact number that doesn't fob you off!
@Upagainstawall All calls are routed through the automated system and you will be put through to the first available agent regardless of where they are located you can't be specific
Message posted on 16 May 2025 10:55 AM
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Re: Contact number that doesn't fob you off!
And due to the Sky Q outage issues overnight the lines will be extremely busy so there'll no doubt be a queue.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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