Constant freezing and buffering watching Disney

[TripleTea]

Hi, I have a sky box in one room and mini box in ther room and I am getting constant bufffering issues watching Disney on the mini box is fine on the main box. WiFi connection is sound and I have fibre broadband. Why. Is it only Disney? All others are good.

[ThePope27]

Hi @TripleTea 

Have you tried refreshing the Apps in the Hidden menu. To enter hidden menu press Home and navigate down to Settings but do not select Settings. With Settings highlighted press 0 0 1 Select.then highlight Refresh all Apps on this box.

[lkmnlkmlkm]

I get the same through the main box. Only happens with Disney Plus through Sky.  Becoming a major problem. 

It's a smart tv, and have launched directly via the tv and it's fine. 

[Wilf-66]

It only happens with some streams on D+, mainly Rivals..

[DaleGreen]

I'm also getting this. Only Disney+.

[Dillon1]

Same here sky q box the Disney app laggy and freezing internet is hard wired 1 gb up + down internet is fine the sky q box is the problem it's been a few years we need a more capable sky q box the hardware is getting old now. 

[John422]

I have tried refreshing the apps. Still keeps happening on Disney + on the main box

[Dillon1]

It's the hardware it's getting old now and can't keep up with modern streaming our internet is fine it's the sky q box hardware they need to update the sky q boxes but they won't.  now it seems they want everyone to get sky stream which is inferior hardware but it's easy for sky to maintain vs satellite 

[JonathanMad]

I have had to give up with Disney through Sky Q as it constantly crashes. Now I  use my Apple TV box. 

[Dillon1]

Same here I use fire tv cube the app system on the sky q is terrible