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Discussion topic: Connection to Qbox in the morning the tv needs to be tuned but not through the day

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This message was authored by Baw+Heid This message was authored by: Baw+Heid

Connection to Qbox in the morning the tv needs to be tuned but not through the day

When I switch on my smart tv and the Sky Q box in the morning I need to search for Sky to connect. Through the day the tv recognises SKY immediately I use my Sky box for all my programmes

 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Connection to Qbox in the morning the tv needs to be tuned but not through the day

Posted by a Superuser, not a Sky employee. Find out more

@Baw+Heid 

Is the television trying to tune into digital terrestrial channels?

If so, that can usually be disabled using the television remote control.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Laing1 This message was authored by: Laing1

Re: Connection to Qbox in the morning the tv needs to be tuned but not through the day

Posted by a Superuser, not a Sky employee. Find out more

@Baw+Heid wrote:

When I switch on my smart tv and the Sky Q box in the morning I need to search for Sky to connect. Through the day the tv recognises SKY immediately I use my Sky box for all my programmes

 


@Baw+Heid what time in the morning is this at ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Baw+Heid
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This message was authored by Baw+Heid This message was authored by: Baw+Heid

Re: Connection to Qbox in the morning the tv needs to be tuned but not through the day

Usually about 8am 

This message was authored by oldfella This message was authored by: oldfella

Re: Connection to Qbox in the morning the tv needs to be tuned but not through the day

Posted by a Superuser, not a Sky employee. Find out more

@Baw+Heid wrote:

Usually about 8am 


Hi @Baw+Heid 

Assume both your TV and Q box had been put into Standby (with Amber led) and not turned off at the mains.

Baw+Heid
Topic Author
This message was authored by Baw+Heid This message was authored by: Baw+Heid

Re: Connection to Qbox in the morning the tv needs to be tuned but not through the day

Yes both switched off. Same as through the day

This message was authored by oldfella This message was authored by: oldfella

Re: Connection to Qbox in the morning the tv needs to be tuned but not through the day

Posted by a Superuser, not a Sky employee. Find out more

@Baw+Heid wrote:

Yes both switched off. Same as through the day


When you say switched off @Baw+Heid 

 Is this in standby or switched off at the mains?

Baw+Heid
Topic Author
This message was authored by Baw+Heid This message was authored by: Baw+Heid

Re: Connection to Qbox in the morning the tv needs to be tuned but not through the day

In stand by

Baw+Heid
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This message was authored by Baw+Heid This message was authored by: Baw+Heid

Re: Connection to Qbox in the morning the tv needs to be tuned but not through the day

On standby

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