04 Aug 2024 07:57 PM
I suddenly lost connection between TV and sky Q, I have checked all cables and they are secure.
I am not sure what to do next. I need explicit instructions as I am not confident with electronics.
Thank you in advance.
04 Aug 2024 08:19 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Golfer13 I would try a different HDMI lead if you have one. You could also try a different HDMI port on your TV. Before you change anything, try a power (unplug) reboot of both your TV and Sky Q box. Leave them unplugged for at least 30 seconds.
04 Aug 2024 08:19 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Golfer13 I would try a different HDMI lead if you have one. You could also try a different HDMI port on your TV. Before you change anything, try a power (unplug) reboot of both your TV and Sky Q box. Leave them unplugged for at least 30 seconds.
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