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Discussion topic: Connecting to your sky Q box message on both Q boxes and won’t connect

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This message was authored by Cat568 This message was authored by: Cat568

Connecting to your sky Q box message on both Q boxes and won’t connect

I have 2 Q boxes all within close proximity to the main box and last night they were working fine. This morning all I get is 'connecting to your sky Q box' with a whirring symbol. I've done the usual of rebooting all 3 devices and my main box is still working perfectly. I can't reconfigure in the settings because literally nothing happens with either remote-wise other than turning the Q boxes on and off. What's going on and how do I fix it?

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This message was authored by Chodley This message was authored by: Chodley

Re: Connecting to your sky Q box message on both Q boxes and won’t connect

Posted by a Superuser, not a Sky employee. Find out more

Is the Q box actually working or has it locked up?

 

edit: ah sorry you already said you rebooted it

 

Are you on Sky BB or another ISP?

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