@Kaya2 wrote:
Hi Community
We are connecting sky q box and tv to router.
Can you tell us which way the directional arrows should go please?
Thanks
Hi @Kaya2
To which directional arrows are you referring??
Sky Q box connects by HDMI cable to TV set.
HDMI leads can go either way round. If using the Sky HDMI cable with one pink end this is colour coded to go into the Q box. However it can go either way.
Connection between Sky Q Box and Router is normally by WiFi. This is achieved by carrying out a Network reset on the Q box.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.
