10 Mar 2023 04:30 PM
How do I get my Sky Q remote controller to operate my Samsung TV?
10 Mar 2023 04:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@Bruno2020 wrote:
How do I get my Sky Q remote controller to operate my Samsung TV?
Hi @Bruno2020
Try completly resetting your Bluetooth remote.
with your Q box on with green led,
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
10 Mar 2023 04:38 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Bruno2020 By pairing your Sky Q remote to include your TV it can control volume, input and off and on. It cannot control any other function on your TV.
13 Nov 2023 10:40 PM
Have paired my sky remote with my Samsung TV, but it doesn't switch the TV on or off. Can change volume fine but doesn't switch off. TV model is UE50CU8500KXXU.
25 Feb 2024 04:50 PM
Although a slightly old post, so possibly resolved, the reason is that whereas you can have two Bluetooth remotes connected to the tv to turn it on and change volume, only one of them can turn the TV off.
To use the Sky remote for this you just need to unpaired the Samsung remote by holding down the Back and PlayPause buttons for 3 seconds. Once unpaired, your Sky remote should now be the prime remote so, assuming already paired to the tv, will now turn it off with the long press method on the power button.
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