06 Dec 2024 04:51 PM
Posted by a Superuser, not a Sky employee. Find out more
@NicHelp1 wrote:
Is on right setting have removed the analogue connection too is only optical cable into setero now? Is driving me up the wall gggrrr
In which case all I can suggest is to try another optical cable - I doubt both the TV and SKY Q box are not outputting a signal
As an aside, please may I ask what the make & model of your Stereo is
06 Dec 2024 04:57 PM
I really appreciate your help, the stereo is a sony micro hi fi component system cmt cp11, is a brand new optical cable?
06 Dec 2024 05:06 PM - last edited: 06 Dec 2024 05:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@NicHelp1 wrote:
I really appreciate your help, the stereo is a sony micro hi fi component system cmt cp11, is a brand new optical cable?
Ah - reading the manual - the optical connection on your Stereo is an output not input
I think you may need to get an optical to analogie converter (or an HDMI audio extracter) if you want to use your Stereo
06 Dec 2024 05:10 PM
Thank you at least not me, is a bit too beyond my remit. Could you explain what may work in a bit more detail please and what goes where! You've been a great help tyvm.
06 Dec 2024 05:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@NicHelp1 wrote:
Thank you at least not me, is a bit too beyond my remit. Could you explain what may work in a bit more detail please and what goes where! You've been a great help tyvm.
hi @NicHelp1
Look at the following link - you may want to search elsewhere for Optical to RCA converter
You will see it takes an optical input and provides analogue outputs as needed by your Stereo
Note : This model (and many others require a USB power supply)
BTW I have no personal experience of these units and thus cannot give any reference for this or others
06 Dec 2024 05:32 PM
06 Dec 2024 05:37 PM - last edited: 06 Dec 2024 05:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@NicHelp1 wrote:
- If I get the convertor do I need any other cables? Just the optical cable? & do I put the optical cable in sky box still and settings the same? Bring back the days when you used to have to get up to turn tv over 🤔 sorry being needy.
The optical cable from the SKY box into the converter then RCA (aka Phono) lead from the converter to your Stereo
(setting on SKY Q set to Normal as before)
Depending on which converter you get you may need a sparate power supply or it may come with one or it may come with a USB power cable needing a suitable outlet / socket or adapter
06 Dec 2024 05:56 PM
That's perfect thank you so much, you're a star! I have usb power thingy in back of tv so all good.
Thank you again for all your help and patience.
13 Dec 2024 06:56 PM
Nigea, hope ŵell, I got the convertor still not working? Any help?
Ty in advance.
13 Dec 2024 07:35 PM
Is working now unplugged everything started again. Ty so much great help, no more muffled tv sound!
13 Dec 2024 07:43 PM
Posted by a Superuser, not a Sky employee. Find out moreNo problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion