Discussion topic: Confused with what i need to send back
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Message posted on 01 May 2025 09:35 AM
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Confused with what i need to send back
Hi, I need to send back my sky box's. On the form inclosed it states that you are asking me to send back 2 sky Q mini boxes, so you do not want me to send back the main box as well?....is this correct?
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Message posted on 01 May 2025 09:42 AM
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Re: Confused with what i need to send back
If you have cancelled Sky Q then you need to return both your main boxes and any Sky Q minis you might have.
Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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