23 Sep 2023 09:36 AM
I have a Sky Q hub connected via an Ethernet switch to an Ethernet network and currently TP-Link WAPs also wired back to the switch to provide whole house wifi coverage. The Sky hub wifi is disabled. I would like to replace the WAPs with a TP-Link Deco mesh wifi system. Has someone done this?
23 Sep 2023 09:52 AM - last edited: 23 Sep 2023 09:55 AM
Posted by a Superuser, not a Sky employee. Find out moreNo but it shouldn't affect the Sky ethernet connection. Are there minis involved over wifi here somewhere? Edit: no, can't be, you've disabled wifi.
23 Sep 2023 12:23 PM
So each of the Deco boxes is configured as an Access Point and I simply replace the current TP-Link WAPs with the Deco ones and away we go? No changes to the Q Hub.
23 Sep 2023 12:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@ChrisC2020 wrote:
So each of the Deco boxes is configured as an Access Point and I simply replace the current TP-Link WAPs with the Deco ones and away we go? No changes to the Q Hub.
Hi @ChrisC2020
Assuming all Q boxes are connected by the Ethernet to your Network and by the same method and all boxes are connected by Ethernet you can then switch off all Q box WiFi.
Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router . Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go into the Q box hidden menu and turn off WiFi.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.
Repeat the network reset on any minis in the Mini Home menu with the Ethernet connected. Again do not do any WPS and just wait for it to connect.
Once it is connected go into the mini hidden menu (same procedure as above) and turn off both bands of WiFi. Confirm before exit.
17 Oct 2023 10:31 AM
In my case:
BT is the ISP
Deco E4 Mesh system, internet connected with an E4 at the router
Main Sky box and Sky Mini BOTH connected to the their E4's via Ethernet
Wifi switched off on both Main Sky and Mini boxes.
Sky Mini box keeps dropping out. Is the above configuration known to work, or are the E4's known to be problematic even when connected to their Sky boxes over Ethernet from their E4's?
14 Jan 2024 10:29 PM
did you find a good solution in the end?
I have been trying to move all the SkyQ to Deco's via wired connections for each.
I've had problems today with the Minis pausing or losing connection.
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