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Discussion topic: Communal Dish with cabling to each room with only 1 sat outlet

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This message was authored by MH2114 This message was authored by: MH2114

Communal Dish with cabling to each room with only 1 sat outlet

So the Sky Q box has 2 satellite cable inputs but there is only satellite outlet on the wall. I have connected the cable with one connection to the sky Q box and I have changed the setting on the Sky Q box to SCR. There is no satellite connection.  Do I need an adapter so there are two cables to connect to the Sky box? 

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MH2114
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This message was authored by MH2114 This message was authored by: MH2114

Re: Communal Dish with cabling to each room with only 1 sat outlet

Also do I need to connect the main box under the stairs where the intake is and then have repeater boxes in each room?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Communal Dish with cabling to each room with only 1 sat outlet

Posted by a Superuser, not a Sky employee. Find out more

@MH2114 

 

Is that a new address? 

 

Did you book a Sky Home Move?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Communal Dish with cabling to each room with only 1 sat outlet

Posted by a Superuser, not a Sky employee. Find out more

@MH2114 wrote:

 do I need to connect the main box under the stairs


What would a satellite cable point be doing under the stairs?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Communal Dish with cabling to each room with only 1 sat outlet

Posted by a Superuser, not a Sky employee. Find out more

@MH2114 

 

Maybe start at the beginning and explain the circumstances which have led you to attempt a Q installation (which isn't really intended to be a DIY task)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Laing1 This message was authored by: Laing1

Re: Communal Dish with cabling to each room with only 1 sat outlet

Posted by a Superuser, not a Sky employee. Find out more

@MH2114 wrote:

So the Sky Q box has 2 satellite cable inputs but there is only satellite outlet on the wall. I have connected the cable with one connection to the sky Q box and I have changed the setting on the Sky Q box to SCR. There is no satellite connection.  Do I need an adapter so there are two cables to connect to the Sky box? 


@MH2114 after changing the box to SCR did you then reboot the box as you need to reboot it after changing the setting ie turning the box of at the wall socket for 20 seconds then turning it back on 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by nigea99 This message was authored by: nigea99

Re: Communal Dish with cabling to each room with only 1 sat outlet

Posted by a Superuser, not a Sky employee. Find out more

@MH2114 

 

As @Laing1 mentions you must poer down the SKY Q box for it to complete the switch to SCR mode.

 

Many Communal installations do need an 'adapter' to allow SKY Q to work but this is not to run dual cables but to be able to work with legacy systems to respond correctly to the dSCR commands sent from the SKY Q box. These are installed by SKY MDU trained engineers in the communal distribution cupboards needing  permission from the Building management   

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