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Discussion topic: Check that the device is connected properly, then try turning on the device by selecting the button

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This message was authored by: Kim246

Check that the device is connected properly, then try turning on the device by selecting the button

Can anyone tell me what to do when my screen goes black for a few seconds and then this message appears:-

Check that the device is connected properly, then try turning on the device by selecting the button below

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This message was authored by: oldfella

Re: Check that the device is connected properly, then try turning on the device by selecting the but

Posted by a Superuser, not a Sky employee. Find out more

@Kim246 wrote:

Can anyone tell me what to do when my screen goes black for a few seconds and then this message appears:-

Check that the device is connected properly, then try turning on the device by selecting the button below


Looks like that could be a TV message @Kim246 

First make sure that the HDMI lead is correctly located at both ends.

If you have another HDMI lead try it.

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